Terms & Conditions

Terms and Conditions

Online Shopping Terms Conditions


All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Mamapayish.com. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Mamapayish.com may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Ringgit Malaysia (MYR) and all charges will be processed in Ringgit Malaysia (MYR).


Return Exchange Policy

·         Faulty item must be reported to cs@mamapayish.com  within 7 Days upon received in order to entitle replacement

·         Only faulty item entitle for refund or replacement claim

·         Wear and tear on parcel exterior packaging are not entitle for refund or replacement

·         Faulty item must be delivered in its original packaging . Free delivery is only valid for one-time merchant to customer shipment only. In the event of parcel unable to delivered due to no one at home or office, Customer will have to bear shipment fee for second and further attempt to deliver.

·         Delivery cost back to mamapayish.com  to be covered by customer

·         Mamapayish will cover the delivery cost of replacement product to customer

·         Any refund or replacement requests are subject to Mamapayish acceptance and it will take 14 working days to process

·         To claim your refund or replacement please send email to mamapayish80@hotmail.com with below information :

·         Your full name

·         Your order TWN Reference Number

·         Your voucher number

·         Your mobile contact

·         Describe what happen and attached pictures

 Shipping Policy

We only ship within MALAYSIA. Delivery is via third party courier.  It is our company policy that we do not ship to Post Office box. All deliveries are sent with registered couriers and must be signed for at time of delivery. Shipping address cannot be changed once order(s) has been shipped. As the registered couriers are third-party courier companies, we are unable to control their delivery time. The courier is also unable to ring you prior or during delivery. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery. If you are not home at the time of delivery additional delivery charges may apply. Order cannot be cancelled once order has been shipped. Shipping time may vary depending on your location, please allow 2 - 7 days for delivery. Shipping charges are determined by packing size, weight and delivery location.